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What to expect when selling to Plato’s Closet

April 23, 2011

“One thing that I have heard people describe it as that gives me chills is ‘Oh, it’s like a nice thrift store,” says Deptford store manager Jen Lynch.  “The way that I would describe it is a lot more similar to consignment because the amount of time and effort that we take on each item that goes onto the sales floor is insane.”

Image Source: B.k.l.r on Flickr

Plato’s Closet is a store that accepts gently used clothing and accessories in exchange for cash and then sells those clothes for a fraction of the price that the garments originally sold for.

For those interested in selling clothes to Plato’s Closet, do not think that all of your clothes will be accepted!  The staff at Plato’s Closet are trained to only accept stylish items that are free from any defects like stains or excessive wear.  However, do not be discouraged.  Here are few things that employees will look for when going through you items:

“First thing we take a look at is the tag,” says Jen.  Headquarters sends out photos of “hot” tags (which means recently sold in stores), “warm” tags, and “cold” tags (old).  Jen showed me a sheet of photos of current tags from Forever 21, it read HOT across the top, highlighted in red.  Employees at Plato’s Closet are required to only buy things that have been out in the stores within the past year to year and half.  “Even if it’s a really cute style, even if it is in really great shape, they don’t want us buying it unless it was out within that time frame.  The second thing we’re gonna look at is the style.  If the style is similar to things we’ve clearanced before we typically don’t accept it.  Because we give out money right away, as opposed to waiting for the clothes to sell, we don’t have as much room to take a risk. The last thing we have to do is make sure it’s in good shape. We inspect every single thing on a garment.  We make sure there aren’t rips in the hems, any kind of staining, nothing in the pockets.”

Try not to get offended if Plato’s Closet does not take a majority of your clothes.  “I think a lot of people get the impression that we just don’t feel like going through their stuff or, were being judgmental or, it’s something personal.  It’s human nature that someone would feel like that because your clothes are how you represent yourself to the world and to have somebody tell you, ‘Oh I’m sorry but there is  a small hole here’ might sound like ‘Ew, you’re a slob’.  So the one thing that we are always working with the staff is how we present the clothes we aren’t able to take.”

“Every single person that comes in here, even if we can’t take anything from them at that point in time, we always want them coming back to sell to us.  That is the whole basis of our store, without a good inventory, we are done for,” says Jen.

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